Our Missed Call Alert (MCA) service offers subscribers the ability to receive information about missed calls when their network is unavailable, or their phone is turned off. In such situations, the MCA service generates concise alerts, each comprising up to 160 characters, which are then periodically sent to the subscriber. These alerts are composed using the ISUP protocol within the host switch and are subsequently transmitted to the Public Land Mobile Network via a MAP interface—a vital component of the SS7 protocol. TechBoost' MCA service not only supports revenue-generating messaging services but also boasts numerous other noteworthy features.
The Missed Call Value-Added Service (VAS) provides customers with a convenient and cost-effective way to initiate contact. By triggering a missed call alert, customers can express their interest or establish communication without incurring any charges. For businesses, this service captures the caller's phone number, enabling subsequent follow-ups through missed calls, SMS, interactive voice response (IVR) calls, or direct conversations.
Businesses often employ this service for purposes such as promotional campaigns, opt-in or opt-out services, and community support initiatives, among others.
The concept of missed call services originated from communication practices in the Indian subcontinent. Brands have harnessed the potential of this approach and have customized their responses to missed call alerts. In response to a missed call, brands have the flexibility to initiate an SMS, another missed call, or a combination of both, tailoring their communication strategy.
Typically, when a missed call alert is directed to a virtual phone number, it is promptly followed by an SMS containing the requested information. This seamless approach ensures efficient communication and promptly delivers the desired information to the caller.
Missed call alerts offer an effective alternative to One-Time Passwords (OTPs) for customer verification. Rather than relying on OTPs, businesses can prompt customers to verify their phone numbers by simply initiating a missed call to a designated number. This innovative approach offers a hassle-free and streamlined method for customer verification.
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Utilizing the missed call service empowers you to offer customers a choice to either subscribe or unsubscribe from your promotional campaign list. This strategy presents a user-friendly and straightforward approach for customers to express their preferences concerning receiving promotional communications from your enterprise.
This strategy proves especially potent for individuals devoid of internet connectivity or alternate communication avenues. For these individuals, a basic mobile phone serves as their primary tool for connecting with others, rendering missed calls an optimal solution in such scenarios.
Upon triggering a missed call alert to the designated number, users will promptly receive an SMS featuring a direct link for app download. This streamlined procedure obviates the necessity for users to undertake additional tasks such as app search and correct app identification, thereby simplifying the download process appreciably.
SMS Notifications Channel for Alerts
Customized Alerts with Caller Party CLIP
Comprehensive Compilation of Missed Call Data
Receive Alerts Upon User Network Availability
Data Integrity Ensured
Elimination of Data Redundancy